Contact support directly
Email is the fastest way to reach us for anything related to Hidesktop.
For bug reports, include your app version, macOS version, and a short description of what happened.
Hidesktop Support
Need help with Hidesktop?
Contact us for setup help, purchase restores, subscription questions, screen recording permission issues, wallpaper sync problems, or general bug reports and feedback.
We can help with
Most support requests fall into one of these areas.
App setup
Getting started, menu bar behavior, and first-time use.
Restoring purchases
Recovering access after reinstalling or moving to another Mac.
Subscription questions
Understanding plans, billing state, or Apple subscription settings.
Screen recording permission
Explaining why the optional wallpaper sync feature may request access.
Wallpaper sync issues
Troubleshooting cases where the hidden-desktop view does not match your wallpaper.
Bug reports and feedback
Reporting issues, unexpected behavior, or product suggestions.
Frequently Asked Questions
Quick answers to the most common questions about Hidesktop.
How do I use Hidesktop?
Launch the app and click the menu bar icon. Use “Hide Desktop” to hide or show desktop items.
How do I unlock Pro features?
Open the menu bar app and choose “Unlock Pro” to view available purchase options.
How do I restore purchases?
Open the purchase screen and click “Restore Purchases.”
How do I manage my subscription?
You can manage your subscription through your Apple account subscription settings:
Why does Hidesktop ask for Screen Recording permission?
Hidesktop requests Screen Recording permission only for the optional “Sync Wallpaper” feature.
It uses a local screenshot to capture your wallpaper appearance so the hidden-desktop view matches your wallpaper, and it does not read your personal files or other unrelated private content.
Does Hidesktop upload my screen content?
No. Hidesktop does not upload, sell, or share your screen content with third parties.